'Marketing
101' Concepts
To design a successful wildlife enterprise, try describing
your business using the four P’s of marketing -
product, price, place, and promotion.
Product
Product is what you have for sale.
It is what you specifically offer your customers in
return for their money. Sometimes it is difficult
to think of “recreation services” as products. But
as far as marketing is concerned, a hunting experience
is as much a product as timber from your forest. Never
lose sight of the fact that you expect to create an
enterprise; that is, you plan to attract customers
to pay for your products and be able make a profit
over and above your costs.
Exactly what products do you intend to offer? A
wildlife-based enterprise may include a hunting experience,
recreation services such as camping, hiking, bird watching,
or fishing, or a combination. Your products should fit
readily-available resources, or can be developed after
reasonable and feasible modification. In other
words, if doves don’t visit your property, don’t
get into the dove hunting business. On the other
hand, should you base your choice of product solely on
available resources? Certainly not! The most important
component of this decision is your customer.
Product decisions are made much easier by asking one
important question—what do the customers really
want? In economics, this question refers to your
demand. If potential customers want a rustic cabin,
having a high-end duck hunting lodge complete with meals
and hot showers will overprice that demand.
Find out what wildlife-based enterprises are already
available in your area. In other words, who are
your competitors? Have a clear idea of the products that
these enterprises offer. Visit these enterprises
as a paying guest. Evaluate what you liked and
didn’t like about your experience. Then decide
if you want to offer the same products or something different
than your competitors.
Generally speaking, establishing your uniqueness as
a wildlife enterprise is beneficial, provided that customers
want what you offer. Sometimes it is easier to
offer a slightly different experience than your competitors,
rather than a radically different one. For example,
if your competitors only offer hunting opportunities
for hard-core hunters, you may want to think about selling
a family hunting experience.
Price
Price is simply what you charge for
your products. However, pricing your product
is not quite as simple. Some misconceptions about
pricing that can greatly affect the performance of
a small business. For example, many think that the
lower the price, the better it is for a business. However,
this is not always true. Effective pricing strategy
is extremely important for an enterprise to be successful.
Your price depends a great deal on your product. Before
determining a pricing strategy, evaluate your wildlife
enterprise. What are its attributes? Does your enterprise
have any unique characteristics that enable you to charge
a premium? Understanding your product and its position
in the larger marketplace is crucial for effective pricing. Besides
determining your revenue, price also impacts demand for
your product which, in turn, determines how much you
sell. Your price is a signal to customers about
your product’s value. The price that you charge
positions your product among its competitors.
Considering these factors, where do you want to position
your product among your competitors? What do your
competitors offer, and at what price? Based on
this information, do you want to compete for the low-end,
moderate, or high-end market? Since these different
market segments cater to different groups of customers,
deciding your general price up-front will help in devising
your marketing plan. Avoid under-valuing your product! Remember,
it is much easier to reduce prices later than increase
them. You can even promote these reductions as discounts!
Next, determine your base price by accurately estimating
your costs and determining the smallest price that you
could charge without encountering direct losses. This
includes “out-of-pocket” expenses such as
maintenance of wildlife habitat and roads, fuel for transporting
hunters, legal expenses, insurance premiums, and other
costs incurred from the enterprise. Of course,
don’t sell at this price because you will not make
any profit, and it will lead to indirect losses since
you are not getting paid for your time, energy, and efforts.
After determining the base price, add value to your
product to meet expectations of your price class of customers. Examples
of such values may be excellent customer support, a family
approach to dealing with your customers, offering quality
homemade food, sleeping quarters for those who may want
to spend more than a day, recreation opportunities for
families, or “free” fishing in your pond. Be
creative in refining your product and service so you
can make the maximum profit while providing customers
a sense of satisfaction that they may not get elsewhere.
Place
Place is where your customers find products
that you offer. If you already own a considerable
amount of land and do not have immediate plans to expand
your ownership, your place is set – you will
have little control over place in your wildlife enterprise. On
the other hand, if you plan to acquire land for your
enterprise, you have some flexibility over where your
business is located.
The location of your wildlife enterprise has a significant
impact on marketing strategies. Wildlife enterprises
by definition are located in rural areas that may or
may not offer easy access. However, traveling to
rural areas is an expectation for many hunters where
limited access is part of the hunting experience. Even
some hunters may consider remote locations as added value
to the experience you are offering. Property located
closer to urban centers offers professionals from the
city the opportunity to “get away from it all” for
a few days. Properties located more distantly may
provide longer stays for those traveling farther distances,
or pick-up services from airports.
Promotion
This probably is the most important
of the four P’s of marketing. The success of
your enterprise depends largely on how you promote
it. Promotion is your vehicle for reaching customers. Depending
on the size of your wildlife enterprise, word-of-mouth
or a sign along a highway may be sufficient for a few
local clients. Larger ventures will need effective
promotion to make your enterprise a highly sought-after
business with a large customer base. With a well-prepared
promotion campaign, you have the potential to reach
customers who are willing to travel great distances
and pay hefty fees to enjoy your products and services.
A promotion campaign will not only make your customers
aware of your enterprise, it can also establish your
business’s uniqueness in the minds of potential
customers. How is your hunting experience different
from your competition? The perceived uniqueness
of your product could be the reason why a customer will
choose your wildlife enterprise.
Today’s businesses have a variety of promotional
tools and venues at their disposal. Advertisements in
newspapers, magazines, trade publications, radio, television,
and websites are options. Direct marketing tools
such as mailing advertisements to hunters can be effective. Hunting
and outdoor trade shows/conventions offer promotional
venues for setting up booths and meeting potential customers
face-to-face. Celebrity endorsements may be of
value for high-end wildlife enterprises. However,
keep in mind that not all tools are useful to all enterprises,
nor are they affordable. Therefore, select the
ones that work best for your particular circumstance
and customer base.
It is likely that you will need different promotional
strategies for various groups of customers. For
example, an advertisement in a local newspaper or radio
station, or even posters around town may be sufficient
to attract local hunters. To reach professionals
in large urban areas or a national audience, you can
advertise in hunting magazines or the internet. Brainstorm
your options by first listing the names of newspapers,
magazines, etc. Determine the cost for advertising
for each option. Frequently there will be several
ways to reach the same group of people. Objectively
evaluate these alternatives based on their costs and
effectiveness. Remember, these costs can directly
affect your profit margin. Do not select a marketing
tool that your wildlife enterprise cannot afford. On
the other hand, you should not select an ineffective
tool just because it is cheap. Find the best compromise
between cost and effectiveness.
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